Quality Engineer - Voice of Customer Projects
Job Number: 4492
External Description:
About this role
Carrier is the world’s leader in high-technology heating, air-conditioning, and refrigeration solutions. Our organization is committed to being a leader in our industry. If you thrive in a fast-paced environment and are looking for an opportunity to join us in this commitment, then we have an excellent opportunity for you. We seek a motivated, results-oriented individual to continue to raise our high bar in operations standards as a manufacturing engineer.
The Quality Engineer will drive individual Voice of Customer improvement projects identified by key customers related to Residential HVAC equipment. This will be done by leading cross-functional root cause analysis along with identifying, developing, and implementing solutions to the identified projects.
Each day, the quality team is working to meet some of the most unique and exciting global challenges. In order to continue to maintain our role as a global leader, we continue to seek talented, ambitious individuals to join our quality team. If you thrive in a fast-paced environment and are looking for an opportunity in a quality-driven organization, then we have a great opportunity for you. We are seeking a high energy, data-driven, results-oriented quality professional to continue to raise our high bar in quality leadership
Key Responsibilities:
- Meet with key customers to determine the top issues to be resolved and develop a methodology to replicate their concern
- Lead root cause analysis investigation
- Lead kaizen/process improvement events
- Collaborate with Engineering and technical employees to develop test and validation processes for identified product improvements
Required Qualifications:
- Bachelor Degree in Engineering
- 5+ years of experience in Project Management and lab environment
- 2+ years of experience with systems performance/root cause analysis inside a system
Preferred Qualifications:
- Masters degree in Engineering with 2-5 years of experience in Project Management and lab environment
- Strong data analysis and root cause analysis skills
- Strong communication skills – both in-person and electronic
- Intermediate Project Management Skills
- Intermediate level skills with Microsoft Word and Microsoft Excel
- Working knowledge of residential HVAC equipment and their parts
- Highly organized with strong attention to detail, while managing multiple priorities
- Familiarity with and ability to use data systems and databases
- Mechanical Aptitude – use of basic hand tools in a lab environment
- Ability to comprehend and comply with EH&S practices & policies and ethics practices
- Proven capacity to self-direct/motivate with a vision toward future goals
- Ability to work a first-shift schedule, M-F, 40 hours per week
#LI-Onsite
RSRCAR
Job Number: 30137472
Community / Marketing Title: Quality Engineer - Voice of Customer Projects
Location_formattedLocationLong: Indianapolis, Indiana US