Manager, Digital Technology Communications

Job Number: 4780

External Description:

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

Carrier’s Digital Growth and Strategy team is looking for a communications professional to manage our internal communications efforts. Collaborating with cross-functional leaders, this individual will craft and deliver content and messaging that enables our internal team to understand and act on our strategic goals.

Key Responsibilities:

• Work with leadership to define digital communications goals and priorities.
• Develop an internal communications strategy that aligns to our functional strategy.
• Draft clear and compelling content for emails, blog posts, and other business materials.
• Execute communications across a variety of internal touchpoints and channels.
• Develop materials to educate staff on communications best practices.
• Develop case studies that communicate the value of our products and platforms.
• Create executive messaging, presentations and other communications deliverables for Carrier’s Chief Digital Officer.
• Measure and assess the effectiveness of communications and optimize using insights.
• Proactively identify opportunities to tell Carrier’s digital story internally and externally.
• Plan and execute livestreamed Town Hall events for the global Digital function.
• Develop a unified working model with global communications teammates based in our Hub locations.
• Manage a small team of communications professionals.
• Partner with corporate communications to ensure adherence to global standards.

Required Qualifications:

• Bachelor’s degree
• 6+ years’ experience in Communications and/or Marketing.

Preferred Qualifications:

• Collaborative team-player with the curiosity and confidence to both learn and teach.
• Excellent written and verbal communication skills and executive presence.
• Strong eye for visual design and excellent detail orientation.
• Proficiency with Microsoft SharePoint, Word, PowerPoint, and Excel.
• Proficiency using graphic design tools (e.g., Figma, Adobe Photoshop).
• Experience using internal email communications tools (e.g., Poppulo)
• Ability to clarify and simplify complex issues.
• Excellent project management skills, and attention to detail.

RSRCAR

Job Number: 30140042

Community / Marketing Title: Manager, Digital Technology Communications

Location_formattedLocationLong: California, US