Delivery Assurance Coordinator

Job Number: 4994

External Description:

• Works under direct supervision to provide assistance with managing inventory and movement of materials.
• Checks arriving materials to ensure they match orders.
• Handles and maintains flow of materials and products in manufacturing areas according to established guidelines.
• Maintains and updates production and delivery schedules.
• Responds to basic to fairly complex customer or shipper questions and complaints regarding storage and distribution services.
• Tracks and traces goods while they are on route to their destinations.
• Collects and compiles data from contracts, purchase orders, requisitions and other documents to assess supply needs.

Specific responsibilities for this position include:

• Adhere to all safety requirements and wear appropriate (PPE) Personal Protection Equipment 
• Act as first response to the line for parts not delivered to point of use and determine best ordering method to deliver parts
• Act as first response to the line for Kits not delivered to point of use and determine best ordering method to deliver parts
• Flexible in working off-site at the 3PL when needed to drive material flow improvement activities
• Execute daily walks with the 3PL to ensure parts are picked on time and in point of use when required
• Perform end of shift review with 3PL to ensure preparedness for the following morning
• Work with warehouse to ensure delivery of emergency orders
• Identify trends in parts not delivered to the point of use and work with team to identify root cause
• Ability to work with multiple priorities of the business
• Ability to work overtime and beyond 40 hours and weekends when needed to support production
• Responsible for answering Planning, Warehouse, Production and Engineering inquiries in a timely manner.
• Weekly logs clean up and updates

• Desired Skillsets:
• Ability to organize daily activities and to make quick decisions to support a fast-paced process-oriented operation.
• Ability to be multi-functional in a stop-and-go operation.
• Knowledge of parts required for production
• Ability to work independently offsite at the 3PL to lead continuous improvement initiatives
• Requirements and Qualifications are but not limited to:
• Minimum 1 year experience in data entry related work
• Ability to squat, sit, stand, walk, reach daily and as needed to perform all job functions
• Must be able to work in a fast-paced environment
• Must be able to work in a team as well as independently
•  PC knowledge
• Must be able to follow procedures, best practices, and report unsafe and unprofessional behavior
• High School Diploma or Equivalent

Job Number: 30142868

Community / Marketing Title: Delivery Assurance Coordinator

Location_formattedLocationLong: North Carolina, US