Service Contracts Business Development and Sales Manager

Job Number: 514

External Description: Date Posted:
2022-11-22-08:00
Country:
United States of America
Location:
CADMN: FS Kidde Detector 6901 West 110th Street, Minneapolis, MN, 55438 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

We are seeking a Service Contracts Business Development and Sales Manager who has experience building and growing ongoing business with existing customers working with sales, channel partners and direct customers. The scope includes developing a robust program to provide annual service contracts for these customers. This would include working jointly with the regional sales teams to develop and execute sales strategies to retain existing customers and better manage their lifecycle needs through the field service team. Applies advanced knowledge of industrial or technical sales and business development to provide one-stop life cycle solutions to customers under Carrier's BluEdge service platform. Analyzes and interprets customer needs to offer tailored service programs specific to customer's asset lifecycle goals and application needs.

Key Responsibilities

• Continue to develop and refine a service contracts program including parameters for product, pricing and support requirements for life cycle management of Det-Tronics installed base. Establish scorecard and key metrics to track performance and program success.
  
• Collaborate with Regional Sales Managers, Sales Directors, Channel Partners and Service Manager to develop comprehensive and recurring Service contracts with key customer accounts
  
• Drive business growth and expansion working with region/channel and accounts for Service Contracts opportunities.
  
• Manage complex project pursuits from discovery to close
  
• Support execution of objectives to achieve KPIs, including reporting, analytics, pipeline management, and bid preparation in order to drive growth in identified markets.
  
• Advise, coach and assist sales channels in their sales pursuit activities
  
• Develop and maintain a strong relationship with customers and internal stakeholders by reinforcing quality, continuous innovation and solution selling
  
• Provides input to leadership team on Field Service growth strategy.
  
• Monitors and reports results against plan to colleagues and senior management
  
• Collaborate with the marketing team to develop specific marketing/promotion programs
  

Basic Qualifications

• Bachelor's Degree
  
• 7+ years of diversified sales and business development experience
  

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• Bachelor's degree preferred in business, technical field, or engineering discipline
  
• 7+ years of diversified sales and business development experience in an industrial or technology field
  
• Selling and problem-solving skills, strong analytical, project management, logical thinking capabilities, and excellent communication skills to develop plans and strategies to succeed in building loyal customers for ongoing growth
  
• Strong analytical/ logical thinking skills along with judgment to formulate a full program and make strategic decisions to establish a complete program from prospecting to close.
  
• Ability to build relationships internally and externally
  
• Possess a growth mindset, and a customer focused approach.
  
• Self-motivated with the ability to follow-up on issues and progress in order to meet leadership expectations
  
• Excellent written, verbal skills, and a passion for continuous improvement
  
• Capability to perform in a fast-paced and changing environment
  
• Experience working cooperatively and respectfully on multicultural/cross-functional teams
  
• Knowledge of how to present ideas and strategies clearly to diverse audiences, leadership, and decision makers
  
• Experience working on multiple projects while following up on issues and progress reports in order to drive projects to completion
  
• Comfortable and able to travel in order to meet business needs
  
• Strong organization and time management; Can work creatively in an ambiguous environment
  
• Other qualifications you may have that would be beneficial in this role include:
  
• Understanding of industrial fire protection/suppression and flammable/toxic gas detection systems used in petrochemical, oil, and gas production facilities
  
• Experience in managing a $10M+ P&L
  
• 3+ years' experience in Field Service sales
  
• Experience with large project sales initiatives and proposal development
  

RSRCAR

Carrier is an Equal Opportunity/Affirmative Action employer. We welcome differences and celebrate new ideas. We encourage different perceptions, preferences and thoughts because we believe diversity makes us stronger.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice

Covid-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice

COVID-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees.

Job Number: 30101706

Community / Marketing Title: Service Contracts Business Development and Sales Manager

Location_formattedLocationLong: Minneapolis, Minnesota US