Flame Detection Application Engineer
Job Number: 5200
External Description:
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
As a passionate and driven technical expert, you will be responsible for promoting the proper application of Det-Tronics flame detection products. You will work closely with sales, field service, customer service, project teams, engineering, and marketing to identify and implement innovative solutions that will exceed customer expectations and drive company growth. As a key technical advisor and product advocate, you will have the opportunity to establish and maintain productive relationships with stakeholders across the organization.
Key Responsibilities
Assist in defining, developing, and implementing cutting-edge flame product application solutions that meet customer and code requirements
Resolve complex technical product and application issues for customers in alignment with the company's mission, values, and financial objectives
Provide pre-sales support to customers and sales teams, helping them identify the best solution for their needs
Contribute to the design and development of new products and sales tools, leveraging your technical expertise to innovate and drive growth
Maintain relationships with industry stakeholders and represent the company at conferences and trade shows
Analyze project requirements and create reports and trip summaries to support proposals and projects
Lead technical and product training sessions for salespeople and customers, driving knowledge sharing and collaboration
Travel to project sites as necessary to provide on-site commissioning and testing support
Basic Qualifications
2 year degree or certification from a technical school
2+ years of experience in technical product support
Valid Driver’s License
Preferred Qualifications
Bachelor's Degree in a relevant technical field
Expertise process automation or safety systems and their integration
Knowledge of Flame detection products and their application
Technical aptitude in communications protocols (Modbus, Ethernet, and HART) and their application
Knowledge of NFPA 72 National Fire Alarm and Signaling Code
Proven organizational skills with demonstrated ability to perform and prioritize multiple tasks
Excellent interpersonal skills and the ability to build strong relationships with stakeholders at all levels of the organization
Outstanding written and verbal communication skills
Ability to communicate and work effectively with customers worldwide, leveraging your multicultural awareness and language skills
Forward thinker who actively seeks opportunities to innovate and propose solutions
Ability to travel, including on short notice
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Job Number: 30144921
Community / Marketing Title: Flame Detection Application Engineer
Location_formattedLocationLong: Minnesota, US