Factory IT Supervisor

Job Number: 5252

External Description:

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Det-Tronics is a $150M technologically innovative, projects-based global P&L protecting customers in many challenging environments with high end flame and gas detection products and systems. Det-Tronics has a global footprint with manufacturing sites in the U.S. and sales presence in all key geographies.

Key Responsibilities:

• Helps to Maintain and improve the IT technical systems of the Factory.
• Primary Point of Contact for Factory IT issues & day to day Factory Operations team’s IT requirements
• Preventive Maintenance Planning
• Coordination of Software updates / Patches on Shop Floor Machines
• Documentation of standard procedures for support of IT-related operations in manufacturing and distribution for new and existing processes.
• Coordinate with Third Party Vendor Support for Factory Applications & Devices as needed.
• Coordinate with Corporate IT Shared Services Support as needed to ensure seamless support for operations.
• Project Management for Factory Digital transformation / Factory 4.0 projects in coordination with Det-Tronics Operations leadership and Det-Tronics IT leader.
• Seeks to understand Factory technology needs; communicates ideas to functional and technical leaders for implementation and development.
• Provide timely and advance communications to cross functional teams on technology system changes related to the Factory Operations
• Ability to adjust and adapt to changes in a fast-paced environment.
• Reporting to Det-Tronics IT Leader

Required Qualifications:

• High School diploma or GED
• 5+ years of experience supporting manufacturing information technology in a manufacturing environment

Preferred Qualifications :

• Associates Degree
• Experience in a  manufacturing environment with assembly lines requiring extensive testing and calibration
• Good oral and written communication skills when interacting with factory personnel and ability to articulate issues and requirements to internal & external support teams.
• Highly motivated with the ability to take ownership of IT issues and requirements and follow through to conclusion.
• Clear knowledge and understanding of network topology LAN, WAN and Wireless Technologies
• Hands on IT skills / experience in scripting & trouble shooting applications. 
• Experience or familiarity with any MES system(s) & ERP Systems
• Knowledge and understanding of MS Access DBs
• Knowledge and understanding how databases work with Microsoft SQL 2012 and above.
• Knowledge and understanding of how Windows Servers 2012 and above operate.

Job Number: 30145334

Community / Marketing Title: Factory IT Supervisor

Location_formattedLocationLong: Minnesota, US