Senior Manufacturing Quality Engineer
Job Number: 8323
External Description:
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About This Role:
As a Senior Manufacturing Quality Engineer, you will have the opportunity to collaborate with customers, suppliers, and cross organizational teams to ensure that the highest level of quality standards are achieved and maintained for our products, services, and processes. In this role, you will play a crucial part in ensuring high performance, deviation prevention and ongoing continuous improvements to deliver outstanding solutions to our customers.
Job Description:
Collaborates with suppliers to ensure deviation prevention, continuous improvement, and excellent performance to meet Sensitech quality standards.
Collaborates with cross functional teams on new product launches and enhancement releases.
Conducts line qualifications at key supplier facilities to review/qualify production lines for existing and new products; verifies engineering change and manufacturing procedure changes.
Works directly with Engineering to prevent / resolve design or manufacturability issues.
Acts as liaison between Quality, Support Services, and Engineering teams for escalation of product and service issues.
Leads manufacturers/suppliers through the process of problem definition, root cause analysis, solution finding, implementation, and on-site verification to meet commitment timelines.
Provides diagnostic support and trend analysis in determining failure modes and root cause (design vs. workmanship vs. handling).
Facilitates communications in response to customer complaints.
Collaborates with internal departments ensuring that product or process issues are properly addressed.
Analyzes product/process failures, develops corrective and preventive action in response to product or process escalations.
Oversees quantitative and qualitative analysis of data collection; makes recommendations for solutions and improvement opportunities.
Facilitates and participates in ongoing activities including but not limited to inspections, evaluation and disposition of non-conforming materials, product fallout, and customer returns.
Maintains required Quality records and documentation.
Meets and maintains ISO9001 and Sensitech Carrier Excellence continuous improvement standards.
Participates as an auditor on the Internal Audit Team.
Periodically reviews existing standard operating procedures (SOPs) to ensure compliance with current practice and Sensitech’s Quality Management System. Revises procedures, as needed.
Provides monthly metrics and detailed reports to management, as required.
Required Qualifications:
High School Diploma OR GED
3+ years of Engineering in small Electronics (PCBA manufacturing)
3+ years of experience in ISO9001 or ISO13485
Ability to travel up to 20% of the time (domestic and international)
Preferred Qualifications:
Bachelor’s degree in Engineering, Quality
3 + years’ experience in electronic product manufacturing quality role, including supplier quality management, and supplier quality system assessments
Excellent written and verbal communication skills
Excellent interpersonal skills, with the ability to communicate with customers, suppliers and Sensitech global personnel in an accurate and professional manner
Strong knowledge of electronic product manufacturing control and process flows and quality problem solving tools such as 8D corrective / preventive action, FMEA, etc
Strong analytical and diagnostic skills
Solid understanding of electronic component and product assembly processes in high volume industry
Ability to communicate and collaborate with internal and external customers with professionalism
Knowledge of, and practical use of SPC
Highly organized self-starter, able to work independently and engage proactively
Lean quality management role (Certified Six Sigma Black or Green belt is preferred)
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Job Number: 30185128
Community / Marketing Title: Senior Manufacturing Quality Engineer
Location_formattedLocationLong: Massachusetts, US