Senior Product Designer

Job Number: 10382

External Description:

About the Role

What is the future of comfort in the home? How might we help homeowners better heat, cool, and care for the spaces where they live—making residential environments more efficient, sustainable, and responsive to everyday life? How can connected systems, data, and intelligent technology improve comfort, energy use, and peace of mind in homes around the world?

These are the questions we explore every day within Digital Products and Experiences (DPX) at Carrier. As Carrier’s digital innovation studio, DPX builds connected platforms and products that use data to solve complex, real-world problems. Our teams are deeply cross-functional, bringing together product managers, engineers, researchers, strategists, and designers to deliver meaningful impact at scale.

As a Senior Product Designer, you will own meaningful product design work end-to-end, operating with autonomy while partnering closely with product, engineering, and research. You will influence design quality, systems thinking, and team outcomes without formal people-management responsibility.

This is a remote role that is based within the East Coast region.

Key Responsibilities

Product & Design Execution:

• Own design for medium-to-large product areas or workflows, from problem definition through delivery.
• Translate complex requirements, data, and constraints into clear, intuitive, and scalable user experiences.
• Design digital interfaces including dashboards, data visualizations, and system-driven UI patterns.
• Create wireframes, high-fidelity designs, and interactive prototypes to communicate intent and validate solutions.
• Learn, explore and leverage new technologies to extend, expand and accelerate your performance, but know when to move slow to move fast.

Collaboration & Delivery

• Partner closely with product managers and engineers to shape solutions, define scope, and iterate throughout development.
• Participate actively in agile ceremonies; adapt design approaches mid-sprint as constraints and insights evolve.
• Support quality assurance during and after sprints to ensure design intent is implemented accurately.
• Communicate design rationale and intent clearly through documentation, specs, and async artifacts.

Design Systems & Craft

• Leverage Carrier’s digital design system to work efficiently and consistently.
• Apply system components appropriately and identify gaps or opportunities for improvement.
• Maintain product-level design patterns and libraries where needed.
• Contribute feedback and recommendations that strengthen system adoption and coherence.

Research & Problem Solving

• Partner with researchers to participate in discovery, usability testing, and validation.
• Apply customer insights and data to guide decisions and improve outcomes.
• Balance user needs, technical feasibility, and business priorities in day-to-day design decisions.

Influence & Mentorship

• Be a force multiplier by raising the quality of design through critique, collaboration, and example.
• Provide guidance and feedback to more junior designers on craft, process, and problem-solving.
• Influence cross-functional partners through strong design thinking, communication, and follow-through.

Required Qualifications

• Bachelor’s degree
• 5 + years of product design experience working on digital products, including web and mobile platforms/applications

Preferred Qualifications

• Bachelor’s degree in a related field (e.g., Design, HCI, Interaction Design) or equivalent experience.
• Experience designing complex or enterprise-scale software.
• Strong understanding of visual design fundamentals (color, typography, layout, hierarchy).
• Proficiency in modern design and prototyping tools (Figma required; AI tool experience and curiosity).
• Working knowledge of front-end technologies (HTML, CSS, JavaScript, React) to inform design decisions.
• Proven ability to create wireframes, prototypes, and high-fidelity UI with clear rationale.
• Experience working across different organizational contexts (startup, agency, enterprise).
• A strong portfolio demonstrating product thinking, design craft, and problem-solving impact is required.
• Strong collaborator with experience working on agile, cross-functional product teams.
• Demonstrated ability to independently drive design work with moderate ambiguity.
• High bar for visual design, interaction design, and attention to detail.
• Solid systems thinking with experience applying and contributing to design systems.
• Comfortable challenging assumptions and proposing new approaches with tact and clarity.
• Ability to communicate design intent and tradeoffs to both technical and non-technical partners.
• Curious, growth-oriented mindset with openness to feedback and iteration.

Additional information

• Must have unrestricted authorization to work in the USA. No visa sponsoring available.

Job Number: 30205696

Community / Marketing Title: Senior Product Designer

Location_formattedLocationLong: Florida, US