Job Number: 11850

External Description:

About This Role

As a Inside Sales Engineer, you will play a critical role in supporting our sales and engineering teams by assisting in the design, selection, and application of chiller systems for various commercial and industrial projects. Your ability to select the right equipment, optimize proposals, and support our sales team will directly impact customer satisfaction, sales success, and our company’s growth.

This position is ideal for individuals with a foundational understanding of HVAC systems who are eager to develop their technical expertise in applied & airside applications. You will work closely with senior application engineers and sales teams to ensure optimal equipment selection, system performance, and energy efficiency.

You will enable the sales team to focus on customer engagement and solution selling. This role is perfect for motivated individuals looking to develop their expertise in HVAC applications while working in an innovative and collaborative environment.

Key Responsibilities:

• Equipment Selection, Quoting, Submittals, & Proposal Development

• • Assist in the design and selection of chiller systems based on project specifications and client requirements.
  • Utilize proprietary selection software to correctly size and configure industrial cooling products.
  • Prepare and distribute technical proposals & submittals, ensuring proper equipment selection, system layout, and cost estimation.
  • Collaborate with sales teams to provide strategic solutions that align with customer needs.
  • If necessary, conduct local site visits to gather data, assess system performance, and ensure compliance with design specifications.
  • Assist in answering technical questions from commercial sales engineers.

• Project Documentation & Process Management

• • Maintain accurate documentation and records of projects, including design calculations, equipment specifications, CRM updates, and client communications.
  • Ensure all technical information is organized, accessible, and aligned with internal standards.
  • Support continuous improvement initiatives to enhance process efficiency and proposal accuracy.
  • Support post-sale activities, including installation guidance, start-up technical assistance, and warranty-related inquiries.
• Industry & Product Knowledge Development (5%)

• • Stay updated on industry trends, new technologies, and best practices in chiller applications.
  • Participate in training sessions and workshops to enhance technical knowledge and application expertise.
  • Engage with senior engineers and technical mentors to develop a deeper understanding of system performance.
  • Assist in training courses for commercial sales engineers.

Required Qualifications:

• Associate ’s Degree in Engineering, Engineering Technology, Construction or a Technical Trade School Certificate/Diploma.
• 2+ Years of Commercial HVAC systems
• Ability to travel up to 25% domestically.

Preferred Qualifications:

• Bachelor’s degree in Engineering, Engineering Technology, or Construction
• Intermediate to advanced understanding of Commercial HVAC systems
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate across teams.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Well-developed organizational skills, ability to multi-task in a fast-paced environment, ability to prioritize and self-direct with multiple activities and projects
• Internship or co-op experience in HVAC or a related field.
• Familiarity with HVAC design software (e.g., AutoCAD, Revit) is a plus.
• Knowledge of industry standards and codes (e.g., ASHRAE, AHRI).

Job Number: 30220240

Community / Marketing Title: Inside Sales Engineer – Applied Equipment, Commercial HVAC

Location_formattedLocationLong: Massachusetts, US