Regional Operations and Maintenance Manager - Facilities

Job Number: 2467

External Description: Date Posted:
2023-03-15
Country:
United States of America
Location:
CAM64: NOR Westboro One Research Drive, Westborough, MA, 01581 USA
Exciting Things are Happening at NORESCO!

As one of the largest energy services companies in the U.S., NORESCO utilizes design-build and performance-based contracting vehicles to deliver energy and maintenance savings and significant infrastructure upgrades to existing facilities. NORESCO also provides build, own, operate and maintain (BOOM) services for central heating, cooling, and power-generation systems. NORESCO's Sustainability Services group offers a full suite of sustainable design consulting services, including energy auditing, commissioning, and retro-commissioning, energy & daylighting analysis, LEED® certification consulting, and sustainability master planning.

What makes NORESCO unique is our ability to engineer and implement turnkey energy solutions that meet each customer's individual needs. At NORESCO, we pride ourselves on the excellent relationships we maintain with our customers. We earn their trust and respect through listening and timely response to their needs and concerns. These relationships, along with pursuing and hiring the best people, are truly why NORESCO is a leader in the energy industry.

NORESCO is a Carrier company. We offer competitive compensation and benefits packages.

Specific responsibilities for the Regional Operations & Maintenance Manager include:

• Lead/manage a regional team of professional managers and technicians at multiple project locations in the U.S. Set performance goals, conduct performance reviews, and submit appropriate salary/bonus recommendations for assigned employees.
• Provide technical and administrative support and direction to project managers and technicians.
• Ensure contract deliverables are understood and met for each assigned project.
• Enforce NORESCO's safety and ethical policies and procedures.
• Effectively implement preventative/corrective maintenance tasks according to OEM and industry best practices.
• Conduct root cause analysis and technical troubleshooting to ensure problems are corrected and not repeated.
• Meet economic performance objectives (savings verified by the Measurement and Verification (M&V) team) for each assigned project.
• Negotiate sub-contractor service agreements including pre-qualification, work-scope, and terms and conditions. Partner with NORESCO legal team to review/approve contracts.
• Work with sales, development, engineering, and construction on the development of future O&M projects.
• Develop an annual O&M budget for each assigned project. Conduct monthly review of budget variances (actual vs expected) and report reasons for discrepancies.
• Assist with developing and delivering educational training programs for systems/equipment associated with each project.
• Travel to assigned projects to consult with customers, O&M managers, O&M field personnel, and subcontractors to ensure business objectives are understood and met.
• Ensure the utilization of computerized maintenance management system (CMMS) to track preventative maintenance, repairs, and replacement activities as required.
• Effective communicate items of importance to key stakeholders.

Basic Qualifications:

• 5+ years of field experience in maintaining, troubleshooting, and repairing utility assets-HVAC, mechanical/electrical systems.
• 3+ years of experience working with, training, directing, and leading technical field personnel.
• 3+ years of working knowledge of DDC controls systems
• Ability to travel up to 50% of the time.

Preferred Qualifications:

• BA/BS Engineering or business degree preferred
• A solid understanding of safety best practices and building/cultivating a safety culture.
• Business acumen including finance, operations, leadership, and management.
• Analytical problem-solving skills required.
• Setting and achieving performance goals.
• Candidates must be proficient in written/oral communications and presentation skills to effectively communicate to a wide variety of stakeholders with diverse background at all levels of the company.
• Possess strong interpersonal skills
• Proficient with the Microsoft Office suite applications.

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Job Number: 30113462

Community / Marketing Title: Regional Operations and Maintenance Manager - Facilities

Location_formattedLocationLong: Westborough, Massachusetts US