Sr. Supervisor, Quality Assurance

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Job Number: 4448

External Description:

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Manages the execution of Quality Assurance objectives. Provide leadership and supervision to a team of entry to intermediate level Quality Assurance professionals. Sets day-to-day objectives for the achievement of immediate Quality Assurance goals and supervises completion. Provides planning support to improve Quality Clinic metrics and rating.

Key Responsibilities

  • Supervise diverse team of hourly Quality associates including quality technicians, auditors and inspectors. Ensuring daily priorities and objectives are met.
  • Ensure all safety, training and development goals are achieved for the Quality Clinic staff.
  • Owner of Quality Clinic processes and metrics: Incoming Inspection, NC- Material Processing, Layered process Auditing and Turn back management.
  • Drive Carrier Excellence mindset throughout the Quality Clinic staff: 5S, Kaizen, RRCA, and Standard work
  • Provide support for Quality Engineering team, including investigation and containment activities
  • Provide Daily guidance to Quality and Operations teams on status of investigations and result of inspections.
  • Other job duties as assigned

Basic Qualifications

  • High School Diploma/ GED
  • 3+ years of manufacturing and/or automotive experience

Preferred Qualifications

  • Bachelor’s Degree
  • In lieu of degree 10 years of manufacturing experience
  • 2+ Years of Quality experience required; Automotive or Manufacturing
  • Quality Engineering or similar certification, ASQ or equivalent
  • Lean/Six Sigma Yellow belt or higher
  • Must have knowledge of quality management systems (QMS), Corrective and Preventative Actions (CAPA), Production Part Approval Process (PPAP)
  • Root Cause Analysis (RCA) skills are a must, i.e. 8D, A3 utilization
  • Highly organized with strong prioritization skills
  • Excellent written and verbal communication capabilities
  • Proficient with Microsoft office (Outlook, Excel, PowerPoint, Teams, SharePoint, Power BI)
  • Team building skills and project leadership experience

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Job Number: 30136267

Community / Marketing Title: Sr. Supervisor, Quality Assurance

Location_formattedLocationLong: Georgia, US