Senior Manager - Manufacturing Operations

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Job Number: 6754

External Description:

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Job Summary:
We are seeking an experienced Operations Program Manager to oversee and enhance our supply chain processes, ensuring the efficient delivery of products to our customers. The ideal candidate will have 5-10 years of experience in operations management, with a strong focus on supply chain logistics and program delivery. You will work cross-functionally to drive operational excellence and optimize our processes, improving customer satisfaction and overall business performance.

Key Responsibilities:

  • Program Management: Lead and manage operations programs from initiation to completion, ensuring alignment with business objectives and timelines.
  • Process Improvement: Identify opportunities for process enhancements and implement best practices to streamline operations and reduce costs.
  • Cross-Functional Collaboration: Work closely with various teams, including procurement, production, logistics, and customer service, to ensure seamless delivery of products.
  • Data Analysis: Utilize data analysis tools to monitor performance metrics, identify trends, and provide actionable insights to drive decision-making.
  • Supplier Management: Develop and maintain relationships with suppliers, negotiating terms and ensuring compliance with service level agreements.
  • Risk Management: Identify potential risks in the supply chain and develop mitigation strategies to minimize impact on operations and customer satisfaction.
  • Project Tracking: Create and maintain project plans, timelines, and status reports, ensuring transparency and accountability across all stakeholders.
  • Training and Development: Mentor and train team members on best practices in operations and supply chain management.

Required Qualifications:

  • Bachelor’s Degree in Engineering
  • 7+ years of experience in operations management, with a strong emphasis on supply chain and logistics.

Preferred Qualifications:

  • Proven track record of managing complex projects and delivering results on time and within budget.
  • Strong analytical skills with experience in data-driven decision-making.
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across teams.
  • Proficiency in project management tools and supply chain software (e.g., SAP, Oracle).
  • Strong problem-solving skills and a proactive approach to challenges.

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Job Number: 30165933

Community / Marketing Title: Senior Manager - Manufacturing Operations

Location_formattedLocationLong: North Carolina, US