Global Account Manager, Enterprise Solutions
Job Number: 9372
External Description:
About Carrier:
Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About This Role
Carrier's Global Enterprise Solutions team serves its most important customers with Carrier's broad portfolio of products, solutions, and services. It identifies improvement opportunities and provides actional insights to deliver better customer outcomes in health, safety, efficiency, and occupant experience.
We seek an Enterprise Account Manager - Data Centers & Industrial who will own the Carrier strategy for Enterprise accounts, manage account stakeholders, lead or support opportunity pursuits, and coordinate the account teams within the Global Data Center segment while leveraging the broad building systems portfolio of Carrier business units (HVAC, Building Automation, and Energy Performance Solutions).
The candidate, in collaboration with Carrier business units, will drive growth by calling on senior-level operations decision-makers, architects, consulting engineers and contractors. They will develop and identify opportunities to engage in a consultative manner with customers around Carrier solutions and services while achieving business growth targets.
Key Responsibilities
Develop and maintain in-depth knowledge of the assigned vertical industry and assigned accounts
Evolve and drive a holistic global account strategy based on customer and vertical insights
Create and update formalized Enterprise account plans both globally & regionally
Identify, Land and Expand Enterprise accounts/opportunities
Identify net-new opportunities
Pursue qualified leads
Persuade customers to purchase Carrier products & solutions
Coordinate Carrier personnel (Global & Regional BU Sellers & Leadership) throughout the sales process
In collaboration with other Carrier resources, develop tailored solutions to meet specific customer needs
Work closely with BU sellers to identify cross-BU expansion opportunities
Understand and influence customer's investment roadmap relevant to Carrier products & solutions to drive expansion
Expand relationships within assigned accounts to access new decision makers and uncover new opportunities
Basic Qualifications
Bachelor's Degree
5+ Years of Sales, Business Development, or Data Center Segment Experience
Ability to travel up to 25%-50% including International.
Preferred Qualifications
Bachelor’s degree in Engineering, Business, Sales/Marketing, or related discipline
Experience in developing Enterprise Accounts
Proven experience developing and managing Data Center / Industrial user enterprise accounts highly preferred
Mechanical/HVAC/Controls experience preferred, but segment experience in other facility aspects or solutions acceptable
Ability to engage with senior executives and create demand for new solutions
Proven experience and ability to develop and execute consultative sales strategies that drive value growth for customers
Ability to lead multi-functional teams to resolve unusually complex problems
Proven ability to influence and work effectively across all levels of the organization
Highly organized with strong attention to detail, while also able to manage multiple priorities and ambiguity
Excellent communication skills, both written and verbal across a wide audience. This includes the ability to effectively communicate with technical and non-technical teams
Strong negotiation skills: ability to understand contractual, legal language
Advanced level skills with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, & Copilot)
Excellent project management skills and execution
Ability to communicate with high altitude customer stakeholders (e.g., C-Suite)
Strong collaboration, transparency, and team leadership capabilities
Ability to quickly adapt and adjust approach and solution to customer needs
Ability to deliver software / recurring sales, not just equipment & services
Benefits
Employees are eligible for benefits, including:
Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
The annual salary for this position is between $143250- $200750. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
This position is entitled to short-term cash incentives, subject to plan requirements.
Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 12/04/2025
Job Number: 30193883
Community / Marketing Title: Global Account Manager, Enterprise Solutions
Location_formattedLocationLong: North Carolina, US