Inside Sales Engineer

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Job Number: 12054

External Description:

About the position

We are looking for a highly motivated and results-driven professional to join our Syracuse, NY office. The successful candidate will assist the Commercial Strategic Accounts Sales organization by providing pre-sale and post-sale support to our top-tier customers. If you are willing to work in a dynamic environment, communicate efficiently with colleagues, and address issues openly, we invite you to join our team.


General Responsibilities

  • Review job site surveys, plans and specifications to develop HVAC systems solutions
  • Effectively and professionally communicate requirements with customers and internal teams.
  • Adapt to customer specific requirements.
  • Provide HVAC equipment selections, both new and replacements
  • Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers
  • Seek new business opportunities by responding to RFQ's for new and/or existing customers.
  • Ability to coordinate across multiple functions, to maintain composure in fast-paced situations, and to make decisions in a fast-paced environment
  • Support Sales Managers and Sales Coordinators with new and existing accounts and the introduction of new products
  • Have a combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers


Basic Qualifications

  • High school diploma /GED
  • Minimum of 5 years of HVAC industry experience
  • Willing to travel up to 5% domestically

Preferred Qualifications

  • Bachelor’s degree
  • HVAC experience or knowledge of HVAC designs – Commercial Applied Equipment experience a plus
  • Sense of urgency, self-initiative, dedication, and sense of ownership
  • Strong written and verbal interpersonal skills with the ability to get along with both external customers and a multi-functional team of sales, engineering, manufacturing & marketing associates
  • Outstanding follow-up and follow-through skills
  • Highly organized with strong attention to detail, while also able to prioritize multiple priorities
  • Unwavering customer service orientation
  • Proficiency with Microsoft Office (Excel, Word & PowerPoint)

Job Number: 30221866

Community / Marketing Title: Inside Sales Engineer

Location_formattedLocationLong: New York, US